EXPERT SERVICE SINCE 1996
Over 20 Years of Service
InterMountain Auto Glass was founded in 1996, by Rick Valentine and Mark Kirkland in Boise, Idaho. Initially starting off doing auto glass repair only, the business quickly developed into a full service Automotive Glass facility. InterMountain Auto Glass soon discovered the need for full service operations in the mountain region around the Boise area. With this need InterMountain Auto Glass expanded into the Ketchum/Sun Valley area. In 2004 InterMountain Auto Glass started operations in Jackson, Wyoming to serve the Jackson Hole area and we are now servicing Eastern Oregon. See all locations
InterMountain Auto Glass is owned and operated by Rick and Becky Valentine. We are one of the largest independent auto glass retail shops in The Northwest. We take pride in hiring only the best technicians available and using quality parts and equipment. InterMountain Auto Glass currently services these areas.
QUALITY AUTO GLASS REPLACEMENT
InterMountain Auto Glass will come directly to your home or office to work on your vehicle. Our technicians are fully equipped with the latest technology and expertise to replace your windshield with a factory quality installation. We only use OEM quality parts and all replacements are backed with a lifetime written warranty.
CARS, TRUCKS, & MOTORHOMES
How do I get my windshield replaced?
The process for getting a windshield replaced is actually very simple. Simply give Intermountain Auto Glass a call at either (208) 725-5885 for Boise Metro locations, (208) 725-5885 for Idaho Mountain locations, (307) 733-3282 for Wyoming locations, or (541) 473-1001 for Eastern Oregon locations. We will ask you the year, make, and model of your car as well as any specific options that are related to your particular piece that is in need of replacement. We will then schedule an appointment that is convenient for your schedule. Or request a quote and we will promptly get back to you.
It usually takes about 1 hour to install most windshields. The cure time for the adhesives used requires an additional hour cure time for safe drive away. Windshields that require calibration due to specific safety features in your vehicle may take additional time. What is calibration?
How does my insurance work?
You have the right to choose the glass shop that you prefer. Many times when initially setting up your glass claims you will be talking to a Third Party Administrator (TPA). The TPA that is initiating your claim may try to steer you to a glass shop that uses inferior products for the lowest possible price. We work with all insurance companies and use the highest quality parts available for your vehicle. Just let them know that you want Intermountain Auto Glass to perform this work so they don’t try to steer you to a substandard company
Auto glass replacements are usually covered by the comprehensive portion of your insurance. Most comprehensive insurance has some sort of deductible associated with it that you are responsible for paying. If you are going to use your insurance for your auto glass replacement, we will handle all of the paperwork for you. The following steps are required to use your insurance.
- Call InterMountain Auto Glass for an appointment
- Call your agent or the 800 claims line to verify your insurance coverage is in good standing and inform your agent or the TPA that you want Intermountain Auto Glass to replace your windshield.
- Depending on the insurance company, you may be given a claim number or a reference number. Please call us with this information as it will aid in processing the claim.
- Upon replacement of your windshield, we will complete all of the necessary paperwork required by your insurance company and process the claim for you.
What if I do not have insurance?
No insurance is no problem. Our prices are very competitive. We accept cash, check, Visa, Mastercard, Discover, and American Express.
What kind of windshield will I get?
Intermountain Auto Glass uses only quality OEM products for auto glass replacements. There are many different types of windshields on the market, and in our opinion they are definitely not equal in quality. We purchase most of our windshields from Pilkington and PGW Autoglass, the two largest producers of auto glass in the world. We offer Carlite and Mopar windshields when available along with glass purchased from the dealership when required/requested. For windshields that are installed with urethane, we only use ESSEX urethanes. Essex urethanes are the factory standard for windshield installations and all of our technicians have been certified by the Essex corporation on the proper use of their urethanes.
Do you offer a warranty?
Yes! All replacements are backed with a lifetime written warranty. Learn more
What types of glass do you replace?
Our technicians handle all types of glass, including (but not limited to) windshields, front and rear door glass, back glass, quarter glass, and even sunroofs.
Do you work on classic cars?
GLASS CHIP REPAIR…
Cars, Trucks & Motorhomes
What is windshield repair?
Windshield repair is a modern process that utilizes resin technology to repair, rather than replace a damaged windshield. Repairing a damaged windshield saves money by preventing the need for costly replacement. Road debris often strikes a windshield causing damage. This damage can range from small chips to large shattered areas. Most of the smaller damages can be repaired without removing or replacing the windshield thus stopping the cracking process.
What kind of damage can be repaired?
Look at the picture above to see what classifies as a chip. The size should be smaller than a 25 cent piece. Best results are obtained if the repair is done before the damaged area is contaminated. The longer it sits there, the more air/water/debris can fill in the hole. If the damaged area is contaminated, the rock chip can still be repaired, but the overall appearance of the repair may be affected.
How is a damaged windshield repaired?
Basically, the process consists of injecting a resin into the damaged area. When the resin fills the damaged area, it is covered with a sealer and exposed to an ultraviolet light which cures the resin. This process bonds all of the tiny cracks together and prevents the cracks from spreading. Most rock chip repairs can be done in 15 minutes.
How will the windshield look after repair?
After a repair is completed, the appearance of of the broken area improves, but it does not always disappear from sight. There is always slight damage where the rock chip was filled. When looking through the glass, vision should not be impaired. If vision is impaired, the windshield should be replaced. The whole gain from this is to glue your crack back together and bring back integrity to the glass. The main objective of repairing a rock chip is to extend the life of the windshield. Repairing a rock chip is about 95% effective in preventing a chip from turning into a major crack that would require replacement
What does my insurance cover?
Windshield repair is covered by the comprehensive portion of an individuals insurance policy. All major insurance companies typically encourage repair. Most insurance companies will waive any deductible requirements if a windshield is repaired rather than replaced. Please contact your insurance agent to confirm your eligibility. Intermountain Auto Glass will bill the insurance company once a claim has been called in, saving you the hassle! Ultimately, it’s your car and your call about what is done to it.
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