Sparklight
WELCOME TO SPARKLIGHT
About Sparklight
Sparklight is a leading broadband communications provider serving more than 800,000 residential and business customers in 21 states. Sparklight provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Sparklight Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
Committed to Our Customers
At Sparklight, our focus is on customer satisfaction, associate satisfaction, and local service. We live in the communities we serve, and our goal is to be the most trusted provider of communication and entertainment services to our customers and neighbors. Sparklight wants to do everything possible to make our customer’s experience outstanding. That’s why we offer 24-hour technical support, and more importantly, local offices in the majority of our markets where our customers can talk to a customer service representative in person.
We also believe associate satisfaction is the key to customer satisfaction. Sparklight fosters a close-knit culture that is visionary, collaborative, and innovative. We are proud to have been voted by Cable World magazine as one of the 5 best places to work in cable television. By listening to and caring about our associates, we know they are listening to and caring about our customers.
Committed to Our Community
Sparklight is committed to strengthening and improving the communities we serve, not only through our products and services, but through our support of local community and non-profit agencies, events, and initiatives. Sparklight associates are passionate about giving back to the communities in which they live and work, volunteering year-round to raise money for or support causes which will benefit the community.
As Sparklight grows, we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and the communities where we do business, and we will continue to ensure that we are the kind of company that our communities are proud to call a neighbor.
The Sparklight Advantage
The value of Sparklight goes WAY beyond that service. You also get great benefits like…
TV Everywhere
Start streaming your favorite shows and movies today from your computer, tablet or smart phone.
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NO Contracts
With Sparklight there are never any contracts. you can cancel anytime you want.
24/7 Technical Support
There is never a bad time to ask questions. With your service, you gain access to 24/7 technical support
Full Speed AHEAD
Switch today for always-fast internet throughout your home. Only Sparklight offers HSD (High-Speed Data), so your whole family can stream at once – all at hyper speeds.
CONNECT YOUR BUSINESS TO A WORLD OF OPPORTUNITIES
A New Name. The Same Commitment.
Our new brand, Sparklight Business, better conveys who we are and what we stand for – a company committed to providing our customers and communities with connectivity that enriches their world.
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PREFERRED PACKAGES
Choose any pair of Sparklight’s internet, cable and phone services to start saving every month. Plus, no contracts – ever! And installation is FREE!
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ELITE PACKAGE
INTERNET + CABLE + PHONE
Let’s enhance your home technology and simplify your bill with our best offer ever. You’ll value the dependability of our high-speed internet, digital cable and phone — all for just $105/mo to start. And, switching today saves you up to $69 a month.
INTERNET
- Up to 100 Mbps high-speed internet
- Large 300 GB data plan
CABLE
- Up to 100 channels – many in HD
- Watch on your phone, tablet or laptop with TV EVERYWHERE
PHONE
- Unlimited local & long distance
- Digital clarity and reliability
$105/mo For the first 6 months. $154/month after trial offer.
ORDER NOW
Read important offer details *$10 charge for each add’l 100GB; Up to $50/mo
COMBINE SERVICES YOUR WAY AND MAXIMIZE SAVINGS
$69/MO
ORDER NOW
YES! UNLIMITED DATA OPTIONS ARE AVAILABLE*
Go ahead, upgrade any Plus Plan to unlimited data*. Stream, binge, watch, connect. How you want it, when you want it. Experience the power of unlimited data all for an additional $40/mo.
ENJOY UNLIMITED
*Customers who use more than 5TB may be subject to speed reductions for the remainder of their data cycle.
CABLE TV
FIRST CHOICE FOR HD
$40/MO
ORDER NOW
TV EVERYWHERE
YOUR SHOWS-ON YOUR TIME
We understand you like choices – in what you watch, when you watch and where you watch. And we’re ready to deliver. It’s free with a standard Sparklight TV plan! Just sign in to your computer, tablet or smartphone – then enjoy your favorite programming – anywhere, anytime. Learn More
ALL THE CHANNELS WORTH WATCHING
Tune in to the #1 choice for HD programming: More people choose Sparklight for HD than DirectTV or Dish. Get the best now at any price.
- Local news, weather, sports and your favorite shows
- No contract
- Economy CABLE TV plus…
HD TV - TV Everywhere
- 46 music channels
- Parental controls
BEST VALUE
ELITE 100 PLUS
TV + INTERNET + PHONE
- Standard Cable TV with up to 100 channels
- Up to 100 Mbps High Speed Internet
- 300GB Data*
- Standard Phone with unlimited local & long distance
- Save up to $69 every month!
- No contract
LEARN MORE
$105/mo then$154/mo after the first 6 months
HARD OF HEARING OR VISUALLY IMPAIRED?
Explore accessibility options
PLUS TV EVERYWHERE! WATCH ON THE GO WITH A STANDARD SPARKLIGHT PLAN.
DIGITAL VALUE PACK
27 Channels | $15/mo
What works for you, works for us! So, how about more viewing options and better value? Our Digital Value Pack offers something for everyone with up to 27 popular and diverse channels that include NFL Network, BBC America, OWN, CBS Sports, FX Movies, Discovery Life, Science Channel and National Geographic Wild.
Add select Premium Movie channels to any TV plan.
NFL REDZONE LOGO.
NFL RedZone, produced by NFL Network, whips around every NFL game on Sunday afternoons delivering the touchdowns and most exciting moments as they happen. When a team goes inside the 20-yard line, NFL RedZone takes fans there. The channel keeps fans up-to-date in real time, switching from game to game with live look-ins, highlights and a chance to see the key plays. NFL RedZone also delivers up-to-the-minute fantasy stats, extended highlights, and much more.
NFL RedZone offers programming only on Sundays during the regular season.
PREMIUM CHANNELS Get the latest movies & every must-watch series.
HBO
Turn on the most talked-about programs on television – from groundbreaking series, films, documentaries and sports to the biggest blockbuster movies available anywhere.
Add select Premium Movie channels to any TV plan.
SHOP TV PLANS
SHOWTIME
Enjoy critically acclaimed original series like Homeland and Shameless, plus Hollywood hit movies, groundbreaking documentaries, SHOWTIME CHAMPIONSHIP BOXING® and INSIDE THE NFL™.
Add select Premium Movie channels to any TV plan.
SHOP TV PLANS
WHOLE HOME & BEYOND
TIVO PREMIERE Q + TIVO STREAM
Watch in one room, pause and pick it up in another. Plus, you can take your shows on the road. Convenient. Accessible. Fun. Compare all of our available cable boxes & options
GET DIGITAL QUALITY WHERE IT MATTERS MOST
Your phone is important to you. When speaking with loved ones, friends or clients, reliable service and crisp sound matters. With Sparklight, you receive the No. 1 rated phone service in customer satisfaction. And with so many free and popular features – you get it all for less!
ECONOMY PHONE
UNLIMITED LOCAL
- Unlimited local calls
- 10 cents/minute unlimited long distance calling in the Continental US
- Great rates for international calls View rates
- Keep your current number
- No contract
MOST POPULAR
STANDARD PHONE
UNLIMITED
LOCAL & LONG DISTANCE
- Economy plus…
Unlimited long distance calling in the Continental US - Voicemail
- Caller ID
- Call forwarding and much more View features
- No contract
ORDER NOW
$25/mo Guaranteed for life Read important offer details
ELITE PACKAGE WITH STARTER PLAN PLUS
PHONE + INTERNET + TV
- Standard Cable TV with up to 100 channels
- Up to 100 Mbps High Speed Internet
- 300GB Data*
- Standard Phone with unlimited local & long distance
- No contract
LEARN MORE
$105/mo
$154/month after trial offer.
We understand that you have enough going on in life. Memorizing and sharing a new number with friends and family is an unnecessary hassle. That’s why with us, you’ll keep the number you know, to go along with superior digital service from Sparklight.
WE’VE GOT YOU
When it comes to connecting you to what matters, there’s a lot involved. At Sparklight, we can take care of it all. We’ll keep the internet, phone and TV wiring in your home up and running with ServiceGuard™. Let’s get you covered.
Add Service Guard to any service plan at checkout.
View plan details
CONNECT YOUR WORLD.
fast, reliable and secure Internet service
Choose the right plan for you.
STARTER 100 PLUS
- Download: up to 100Mbps
- Upload: up to 10Mbps
- Data: 300GB*
- Self-Install: Yes
for the first 6 months
$55/mo after trial offer.
View Details
Offer ends 10/07/2019
*$10 charge for each add’l 100GB; Up to $50/mo.
STREAMER & GAMER 200 PLUS
- Download: up to 200Mbps
- Upload: up to 20Mbps
- Data: 600GB*
- Self-Install: Yes
View Details
*$10 charge for each add’l 100GB; Up to $50/mo.
TURBO 300 PLUS
- Download: up to 300Mbps
- Upload: up to 30Mbps
- Data: 900GB*
- Self-Install: Yes
View Details
*$10 charge for each add’l 100GB; Up to $50/mo.
GIGAONE PLUS
- Download: up to 1,000Mbps
- Upload: up to 50Mbps
- Data: 1200GB*
View Details
*$10 charge for each add’l 100GB; Up to $50/mo.
Additional Plans
LITE 15 PLUS
Ideal for customers who primarily surf, check email, or occasionally stream video.
- Up to 15 Mbps download speed and up to 1 Mbps upload speed.
- Basic 100GB Data Plan*
*$10 charge for each add’l 100GB; Up to $50/mo.
Add-ons
STRONGER CONNECTIONS IN EVERY ROOM
Choose your plan, then cover your home. WiFi ONE fills every room with faster speeds so you can connect everywhere – 100% satisfaction guaranteed.
Connect Your Home
UNLIMITED DATA
Stream, play and connect as much as you want. Simply upgrade any Plus Plan to unlimited* data. Get unlimited for only $40/month more.
*After 5TB of data usage, speed may be slowed for network management.
WE’RE HERE TO HELP.
Explore our helpful tools, resources and useful information to help you make the most of your internet, cable and phone services
Internet Resources
How do I connect?
Top 10 reasons for slow wifi
List of compatible modems
Accessibility
Tivo Bolt accessibility
Email accessibility
Accessibility FAQs
Additional Support
Reducing my bandwidth usage
Internet troubleshooting
Pay my bill
Speed Test
MAXIMIZE YOUR INTERNET SPEED
Tips for optimizing your home WiFi
What if moving your router just a few feet could make your WiFi twice as fast? There are several easy things you can do that may boost you Internet and WiFi performance.
Learn Tips for Improving Your Home WiFi Speed
TECH SUPPORT
Need a little help with your Sparklight™ service? We’re here 24 hours a day, seven days a week to meet your needs. Just click here to send an email or call us at 877-692-2253. We also have a number of online articles that can help you find the answers you need quickly and efficiently. You can find the most popular customer requests and helpful hints in our Support Center.
BILLING SUPPORT
Check your balance, make a payment or get 24×7 online support. One convenient place for all your Sparklight™ billing support, options and requests – 24/7! You can also call us at 877-692-2253 weekdays from 8 a.m. to 5 p.m. MST or send us an email. Your privacy is vital to us; therefore, for your protection we do not provide billing/account information or account changes via email requests.
ONLINE SUPPORT
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Sales:M-F 8:00 AM – 8:00 PM
- Billing:M-F 8:00 AM – 5:00 PM
- Support: 24hrs/7 days a week
- Visit our help site to find answers: support.cableone.net
Cable ONE is becoming SparklightAs your digital lives have evolved, so have we. This summer, Cable ONE becomes Sparklight. Watch the video below and read our blog at one2one.cableone.net for more information about our upcoming rebrand.
Posted by Sparklight on Tuesday, April 16, 2019
Cable ONE is now SparklightConnecting people to each other, connecting neighborhoods to the world, connecting what's now to what's next. Cable ONE is now Sparklight.
Posted by Sparklight on Tuesday, May 28, 2019
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