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EXPIRES: December 31, 2023
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Boise (BOI) – Gowen Field
3201 Airport Way,
Boise, ID 83705
Get directions “This indicates a link to an external site that may not meet accessibility guidelines.”
Main Terminal, Terminal C Concourse, Gates C1-c6
Ticket counter hours
Daily: 4:30 am – 10:00 pm
When to arrive at the airport…
2 hours prior to scheduled departure.
60 minutes prior to scheduled departure.
Please see our check-in and boarding cut-off times for more information.
Free wifi at the airport
Partner airline lounge
Power outlets at the gate
Ramp stairs are used to board and exit most planes here; a jet bridge is available for Alaska flights.
Airport check-in kiosk locations
Self-service kiosks are available in the airport lobby near the ticketing/bag drop-off area.
Skip the check-in line and just head straight for your gate.Check in online
Check in from your phone or tablet between 1 to 24 hours before your flight.Check in from your mobile device
Check in with our apps
Book your flights, check in, check your flight status and more with our apps for Android and iPhone.View our apps
Check yourself in using our check-in kiosks, located at all of the airports throughout the Alaska Airlines system.
Ticket counter check-in
If you are traveling with a paper ticket, or just need some extra help with the check-in process on the date of departure our customer service agents are always available to help get you going with an in-person check-in. Please note that checked baggage is only accepted within 4 hours of your scheduled departure.
Learn all about how you can reach us, including texting or giving us a call, sending us your questions and concerns online, and more.
Find help before you fly.
The reservations team can help with issues before your trip.
Here are links for answers to some of the most common questions the reservations team is asked, including:
- View, change, or cancel an existing reservation
- Upgrade to First Class
- Request or change a seat assignment
- Virgin America questions
- Book a ticket with miles
- Change and cancellation fees
Haven’t found the answer to your question? There are a few ways to reach reservations:
You can reach reservations at 1-800-252-7522 (1-800-ALASKAAIR).
We’re available 24 hours a day.
Hearing and speech impaired (TTY) help is available. Dial 711 for relay services.
Accessible services help is available.
Call us at 1-800-503-0101.
Related Business Information
3201 West Airport Way, Boise, ID, USA
View the related business: Alaska Airlines
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